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Coming Soon...

Evening & Weekend Appointments bookable through your GP Practice

From March 2018, patients registered at this practice will be able to access additional routine appointments during evening and weekends through the new GP+ Nottingham City service.

Appointments will be available to see GP's, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully prepared accessible location on Upper Parliament street in Nottingham City Centre

Opening Hours will be

16.00 - 20.00 Monday - Friday

9.00 - 13.00 Saturday & Sunday 

This will not be a walk in service. Appointments are required and will be bookable through the reception team at Rivergreen from March onwards.

More information on this service will be coming very soon. 





Following our inspection at the end of September 2016, we have now received our report which is available for perusal on the website Home Page. We were pleased to receive a GOOD RATING in all categories.

 PRESCRIPTIONS - Please note that our standard turnaround time is 2 WORKING DAYS.

GP REPORTS - We are often asked to complete Insurance Reports, Holiday Cancellation forms, Passport confirmations etc. This is NOT NHS WORK and in view of the extreme pressure on our core services at the present time, please note that these type of reports will take 15 WORKING DAYS to complete.




Rivergreen has successfully met the standards for Future Pulse, a new project which aims to improve access to health services for children and young people  under 25


Please complete, it's easy, just click on the Friend & Family Test option on the right of this page. 


ON LINE ACCESS TO MEDICAL RECORDS. - To access any of our on line services, please ask at Reception or telephone the surgery to request an ON LINE REGISTRATION FORM.

In addition to booking appointments and ordering medication  patients will also be able to access their Summary Patient Record, on line, from 31 March 2015. Patients wishing to register for this service must complete an application form available from the surgery and supply photo ID. Additionally, full GP2GP Electronic Transfer of Medical Records will commence at the practice in March 2015.

With effect from 31 March 2016, patients will be able to access coded information in their on line record.






Patient Participation Group

Our next meeting will take place in Oct / Nov 2017 


Many of our patients are now taking advantage of this new facility. It not only enables patients to book in advance but also allows them to book "on the day " appointments from 8.00am each day 

There is now a free app for your iphone,ipad or other Apple device to access SystmOnline 
Simply download from the App store



Sharing your GP record with Other Care Services who look after you

How you can help

 You might think that your GP’s information system automatically “talks” to other services who might be involved in your care, like the hospital, outpatient clinic or community nurse, but this is currently not the case. In order to improve your care, we are joining up communication between different parts of the health and social care service.

 How it benefits you

We would like any other service that ”talks” to your GP’s system (SystmOne) to have access to your GP record. This helps it to make better informed decisions about your health care, whilst also saving time, reducing duplication and the likelihood of mistakes. These services include:

                      Hospital and outpatient clinics, including those in the community.

    • Emergency and urgent care services, eg Emergency Department and out-of-hours GP services

    • The ambulance service, East Midlands Ambulance Service.

    • The community care teams, including community nurses and matrons, physiotherapists, occupational therapists, podiatrists and specialist nurses.

    • Child health services, such as health visitors, school nurses.

    • Social care services.

    • Mental health services, such as counsellors, psychiatrists and community psychiatric nurses.

    • Other GP surgeries, who you may choose to see outside working hours, eg in the evening or at weekends. 

So which records do you want to make available for sharing ?

We want to make available for sharing your ENTIRE GP record which includes all your past medical history, medications, allergies, vaccinations and so forth. If there is anything on your record or are unsure about anything you wouldn’t want to share, please contact the surgery to discuss. Any item you do not wish to share can be marked as “private” and will not be shared.

Who can see my shared record?

Only those people involved in caring for you and only those you have granted permission have access to your record. Your record will not be viewed by any other party without your permission. They all have a duty to keep your record confidential, unless there is a lawful reason to break it.

Can I choose not to have my record made available for sharing ?

Yes you can, although bear in mind that another service will no longer be able to rely on using your shared record to look after you. It is also not always possible to separate out a shared record at a later date if you change your mind.

How do I dissent ? 

Click on the link below to print off a consent form. Complete and sign, then return the form to reception.


 Consent to Share GP Records


From time to time it is helpful for us to be able to share information about your health and care requirements with other health organisations that are responsible for providing you with healthcare. Across Nottinghamshire we are introducing a new system called MIG (Medical Interoperability Gateway) which will enable us to make relevant medical information available from your GP record with other healthcare professionals who are providing you with direct care. The MIG allows for relevant information to be viewed by other healthcare professionals, however before your information is accessed you will be asked for your explicit consent. Examples of organisations that may access your GP health information include NEMS Out of Hours team, walk in centres and local A&E departments.

Sharing of information in this way is designed to ensure that the healthcare professionals looking after you have the most relevant information to enable them to provide you with the most appropriate care. The type of information shared is restricted and includes a summary of current problems, current medication, allergies, recent tests, diagnosis, procedures, investigations, risks and warnings – all this information is currently held in your GP system record.

We have automatically set up the sharing facility to allow your information to be made available via the MIG. Whenever a clinician from another healthcare organisation wishes to view your GP information via the MIG they will always seek your permission before doing so; if you say “NO” they will not be able to see any information and no data will be made viewable via the MIG.

If you have any concerns about the sharing of your information or do not want your information being made available via the MIG please ask to speak to Mark Milnes or Sue Bedding who can advise accordingly.

May 2015

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