Welcome to Rivergreen Medical Centre
Despite all available staff answering the telephones we have received numerous feed back from patients that they are "on hold" in the telephone queue for an unacceptable length of time. In addition those already in the queue are not always being informed of the availability of appointments for that day.
As a result we have now reduced the queue size for incoming calls.
Unfortunately this will result in patients experiencing the engaged tone more frequently but should be preferable to the current situation
Do you want to help monitor the safety of the AstraZeneca COVID-19 vaccine?
Drug Safety Research Unit is an independent research unit and is running an online questionnaire study. You can express your interest before or after vaccination here: http://goto.dsru.org/covid Please register within 6 weeks of your first vaccination.
PLEASE NOTE THE ON LINE APPOINTMENT BOOKING SYSTEM IS CURRENTLY SUSPENDED
At Rivergreen Medical Centre, our friendly and dedicated team of Doctors, Nurses, Managers and Administration staff all work together to provide the best possible care for all our patients.
What To Expect When Visiting Rivergreen Medical Centre
The practice offers a number of medical services ranging from on the day booking of GP appointments to chronic disease management clinics , which are run by our nursing team.
The Rivergreen Medical Centre website presents our patients with up to date news and information about the practice. We will keep it current with any developments or other details that we feel are important to our patients.
WOULD YOU BE HAPPY TO RECOMMEND US TO YOUR FAMILY AND FRIENDS ? - PLEASE COMPLETE THE NHS FAMILY AND FRIENDS TEST. IT'S EASY, JUST CLICK ON THE FAMILY AND FRIENDS ICON ON THE RIGHT HAND SIDE OF THIS PAGE UNDER ' HAVE YOUR SAY '- THANKS.
Our latest results show that 92% of patients are either extremely likely or likely to recommend us to Friends and Family.
LATEST UPDATE - July 2019
CARE QUALITY COMMISSION REPORT - Inspection on 28 September 2016.
OPENING HOURS - 8.00am - 6.30pm ( Monday to Friday )
Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.
This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.
During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.
Notts NHS App
A new online service that gives you secure access to your Health and Care Record wherever you are and whenever you need it. The service is provided in partnership with NHS App and Patients Know Best (PKB) - for more information click NHS App
You can email us with your admin queries by clicking on the link below. This will direct you to the comments/ suggestions page. Please tick the relevant option and then type your query. Your will receive a reply within 2 working days.
PLEASE NOTE - this facility is for admin queries only.
(Site updated 30/11/2021)