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We now have a First Contact Physiotherapist working at the surgery - Monday and Wednesday mornings, please see the 'Latest News' under 'Quick Links' for details.

'WE POLITELY REQUEST THAT EVERYONE WEARS A FACE COVERING WHEN ENTERING THE SURGERY       

******* COVID-19: URGENT PATIENT NOTICE - Please Share. *******

Coronavirus (COVID-19): what you need to do:

Visit https://www.gov.uk/coronavirus for Full guidance on staying at home and away from others

 In accordance with national guidelines concerning Coronavirus (COVID-19), the surgery has taken proactive measures to move to a ‘triage first model of care’ to protect patients and staff from possible infection.

The surgery has now suspended the SystmOnline Booking function which allows patients to book face to face consultations. This is because all patients must be triaged first, to assess their risk of Coronavirus before coming into the surgery. Please do not come to the surgery to book an appointment, the only way you will be able to request an appointment is by telephone.

For the foreseeable future, we will not be offering pre-bookable GP appointments.

Patients MUST be prepared to provide a reason for any appointment.

Please visit our website for further details we will keep this updated with any changes.

Thank you for understanding, everything we are doing is to try to protect our patients and staff as best we can.

****** IMPORTANT NOTICE ******

If you have symptoms associated with coronavirus including a new continuous cough or a high temperature or a loss of taste or smell please do not attend the practice.  NHS 111 has an online service which can advise you what to do.  The service can be found at 111.nhs.uk or by calling 111.  If you want to be tested for coronavirus please call 119 or visit gov.uk to book a test.

Latest News

We now have a first contact Physio who will be available at the surgery Monday and Wednesday mornings. Please see the below link for more information.

First Contact Physiotherapist

NAMED ACCOUNTABLE GP FOR ALL PATIENTS.

All patients registered at Rivergreen Medical Centre have a named GP who is responsible for the patients' overall care at the practice. If a patient wishes to know the name of their accountable GP, please enquire.

If a patient has a preference as to which GP is their accountable GP, the practice wil make reasonable efforts to accommodate the request although please note that any request cannot be guaranteed.

Choose the RIGHT SERVICE, Get the RIGHT CARE

Visiting your GP practice has changed, you may still wish to see a GP but please consider whether another member of our team may be able to help you just as well or even better. If they can, we think that we will be able address your concerns sooner and increase the availability of our GP appointments for problems which require their expertise.

We have listed below various staff who may be able to assist. Please take a look.

Clinical Pharmacist (medication reviews)

First Contact Physio

Practice Nurse   

Health Care Assistant

GP Support Officer

Pharmacy First at local chemists

Prescribing Clerk

 

So, the next time that you contact the practice to use our services, try to choose the RIGHT SERVICE to get the RIGHT CARE – remember, you may not always need to see a GP. If in doubt please ask one of our Reception Team when you contact us to make your appointment. A leaflet is available with full details.

 

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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