We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
Simply contact the Practice Business Manager (Louise Perkins) and she will set all the necessary wheels in motion. A copy of our Complaints leaflet is attached below.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.
Complaints procedure leaflet (sept 23)
Comments and Suggestions
If you wish to send a comment or suggestion with regard to the practice, please use click the link below